Description

Description

Work Mode: Hybrid (3 Days Onsite)

ABOUT THE ROLE

The HR Manager is a key resource for all employee‑related matters. You'll manage core HR functions including job design, recruitment, employee relations, performance management, training and development, and talent management. Your mission is to create a happy, productive, and collaborative workplace where employees thrive.

CORE FUNCTIONS

1. Developing and implementing HR strategies aligned with business strategy

2. Bridging management and employee relations by addressing demands, grievances, and issues

3. Managing recruitment and selection processes

KEY RESPONSIBILITIES

Strategic HR Management

• Develop and implement HR strategies and initiatives aligned with overall business strategy

• Partner with executives to create functional people plans

• Build and maintain high‑performance culture aligned with company values

• Deliver structured recruitment process for top talent within defined timelines

Employee Lifecycle Management

• Manage recruitment and selection processes

• Oversee onboarding, development, retention, and offboarding

• Support business needs through employee engagement and talent preservation

Performance & Development

• Oversee performance appraisal systems

• Assess training needs and implement development programs

• Develop career progression frameworks

• Work with People's Operations Executives for strategic oversight

• Review and adjust KPIs aligned with business objectives

• Develop leadership programs for future leaders

Employee Relations & Culture

• Act as bridge between management and employees

• Foster positive working environment and effective internal communication

• Own and manage internal communications

Rewards & Benefits

• Maintain and manage pay plans, reward systems, and benefits programs

• Ensure competitive and fair compensation strategies

Compliance & Reporting

• Ensure legal compliance across HR (employment law, safety, GDPR)

• Report HR metrics to senior leadership

• Develop and monitor HR systems, procedures, and tactics

TYPICAL DAY

• Morning: Organize and assign daily tasks

• Mid‑Morning: Review staff objectives and address challenges

• Afternoon: Follow up on task execution; review priorities

• Late Afternoon: Meet with executives on key operations and performance

• End of Day: Retrieve daily report from Operations Supervisor; coordinate next‑day engagements

• Daily: Review and update CRM with notes; track and report task execution times

MONTHLY MILESTONE BONUS

A. Ensure no overdue tasks
B. Execute all monthly deliverables
C. Execute 3 performance‑improvement activities (wellness initiatives, team‑building, SOP training, capacity building)
D. Carry out 3 internal surveys

MONTHLY DELIVERABLES

• Prepare monthly payroll

• Manage staff reports and appraisals

• Execute training and onboarding

• Manage memos and compliance

• Manage weekly and monthly work schedules

• Submit monthly HR report to senior management (hiring status, turnover, performance outcomes, engagement survey results)

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field

• Advanced degree or certification (SHRM‑CP, CIPD) is a plus

• Proven experience as HR Manager or in senior HR role

• Strong knowledge of HR best practices and employment law

• Excellent leadership, communication, and interpersonal skills

• Strategic thinking with operational execution ability

• Proficiency in HR software and metrics‑driven decision‑making

• Collaborative mindset and strong relationship‑building ability

• Passion for travel and exceptional client experiences

• Knowledge of global travel destinations and visa requirements (advantage)